The ability to get ahold of Mattel is also ridiculous, so the odds of getting a replacement part are slim to none. HOWEVER, we must have gotten a defective track, as the button to push to start the race is so hard to push that an adult has to do it (which isn't great for a kids toy). We bought this track for 2021 Christmas, and my son absolutely loves playing with it. Well it’s been a month and a half and I still don’t have it so… I have contacted customer support from toys r us and shipping company. Check out the parking spaces located in the support pillars of the playset for easy storage!.The track set features a spinning ? Block Item Box randomizer with pop-up features, 3D sculpted figures and decorations that add to the thrills!.Two different layouts - straight or curved - create different races, controlled with an electronic start and a finish gate that displays the winner!.The rainbow-colored course reaches 8 feet long and 24 inches high for maximum thrills and has lights and sounds for a big impression!.Experience the iconic Mario Kart Rainbow Road course in the real world with the Hot Wheels Mario Kart Rainbow Road Raceway track set!.Makes a great gift for kids ages 4 years and older, especially fans of Mario Kart! Colors and decorations may vary. Once the karts get racing, they may face banked turns or a wavy road and must pass through the Item Box randomizer to win! Lights and sounds announce the winner at the finish gate. The track set comes with two vehicles: an exclusive King Boo and Mario. Kids can use the electronic fair start gate to race up to five favorite Mario Kart 1:64 scale die-cast karts. Hot Wheels and Mario Kart bring a dramatic video game level to life with the most iconic and final course in the franchise-Rainbow Road! The 8-foot long track has five translucent rainbow-colored race lanes that can be configured straight or curved.